Support

Something not working, or a question the guide does not answer? Write to us.

Opened from the add-on? This is the right page.

Write to us

support@landingrate.com

Write in English or in any of the six languages of the add-on.

Help us help you

  • What you did and what you expected, in a few words.
  • A screenshot of the box or the window, if it looks wrong.
  • The aircraft, the airport and the runway, if it is about a landing.
  • Whether you fly in 2D or in VR, and the language you use in the add-on.

Answers you can find now

From the add-on

In Settings, under Help, Guide and support shows a QR code to this page and our address.

The add-on's Help and support screen: a QR code to landingrate.com/support and the support email address.